Feedback
We take our duty of care, the integrity of our role and professional practice very seriously, always striving to reflect and improve the ways in which we deliver our services both as therapists and practically through administration processes, our website and any other areas inherent in what we do.
We welcome all feedback, compliments and/or complaints, that provides insights to help us improve our service and hope you feel comfortable approaching us with any concerns, so that we may work with you to resolve them.
You can get in touch with us to request a copy of our Feedback form to be sent to you for completion, in writing, or by asking to speak to Founder & Occupational Therapist, Michelle Wilson, via the following options:
Our dedicated email address for Feedback: feedback@itsapractise.com.au
Phone 0493 590 019
Alternatively, if you believe your complaint is of a serious nature and unable to be resolved directly, please head to our Regulating Bodies page for a list of departments that we are guided by in our practice and are there for you to make a formal complaint.
